A mid-sized IT support firm is struggling to manage growing customer demands. Their inbox is flooded with repetitive queries, support requests are slipping through the cracks, and their small dev team is already stretched thin working on core products. They know a customer portal could centralize communication and offer clients... Read more »

In 2025, customer expectations aren’t just rising—they’re evolving. A customer needs an invoice copy at 11 PM. Another wants to track the status of their support ticket without speaking to anyone. Meanwhile, your team is swamped with repetitive queries that could’ve been resolved with the right self-service tools. This is... Read more »

B2B web portal development has become an essential part of streamlining operations, improving customer experience, and scaling B2B organizations. In today’s fast-paced digital landscape, having a centralized platform where partners, vendors, and customers can interact with your business is no longer a luxury—it’s a necessity. A robust B2B web portal... Read more »

Page layouts in Salesforce have long been a challenge. Users often complain that it is bulky, rigid, and often overloaded with fields that don’t apply to every user or use case. That’s where Salesforce Dynamic Forms come in. Designed to simplify how information is displayed on Lightning record pages, Dynamic... Read more »

Choosing vendors is often one of the most difficult tasks you have to do as a business owner. Each vendor has different strengths and weaknesses and their ways of working. It’s extremely hard to find the one that’s compatible with your working style and understands your processes. Only then you... Read more »

Microsoft has been ruling the tech world for decades and has changed the way we work with computers. Probably, we cannot imagine the technology industry without them. They are also well known for their multiple products and services, operating systems, cloud computing services, CRMs, and many other products. Two of... Read more »

In Salesforce’s own words, Salesforce Nonprofit Success Pack or NPSP is the nonprofit technology built on the world’s number one CRM i.e. Salesforce. It was built by Salesforce’s nonprofit community of 47,000 nonprofits which makes this solution perfect for any nonprofit organization that is looking to streamline their operations including... Read more »

Managing insurance policies and loan applications has traditionally been a tedious, paper-heavy process for customers and businesses alike. With rising expectations for fast, transparent services, financial institutions must rethink how they serve their clients. One effective solution is a self-service portal where customers can independently access information, make informed decisions,... Read more »

Insurance company needs to rethink how they connect with everyone – the people holding the policies, the agents out there, and their partners. The solution that’s popping up? A smart, easy-to-use insurance portal that basically puts everything together in one place, which makes total sense, right? So, in this blog... Read more »

A Deal on the Edge Picture this: the owner of a trading company and the CEO of a major tech firm sit across the table, negotiating new delivery terms for a CRM system. What started as a promising deal nearly collapsed, threatening huge losses for both sides. The supplier promised... Read more »

Microsoft has introduced a new feature to the New Outlook for Windows and Outlook on the web: Outlook Newsletters. It promises to make internal communications smoother by allowing you to create newsletters in Outlook without third-party tools. But while the feature sounds exciting, there are important limitations to keep in... Read more »

If your team keeps asking “Who has this contact?”—you don’t have a contact management system. You have scattered data. For most companies, contacts live everywhere: Outlook inboxes, Excel sheets, someone’s phone, even Slack. It’s disorganized, hard to search, and easy to lose track of. This article explains why contact chaos... Read more »

Search engine optimization strategy and customer relationships management software are on the opposite sides of a sales funnel. This doesn’t mean they should be kept completely separate. If your organization wants to adopt a data-driven mindset, combine data from your CRM and SEO analytics to improve your whole lead pipeline.... Read more »

Managing production, clients, and communication in manufacturing can be overwhelming. Unless you use CRM. Discover how eWay-CRM, fully integrated with Outlook and powered by AI, can help you streamline operations, automate tasks, and stay ahead of the competition. The post Do You Wish for Smarter Manufacturing Operations? Integrate Your Outlook... Read more »

Are you drowning in marketing emails and missing follow-ups? If you're still relying on outdated Outlook folders to manage email communication, you're losing big opportunities. Discover how modern email productivity tools and AI-powered CRM automation can turn chaos into clarity. Right inside your Outlook. It’s time to streamline the marketing... Read more »

Automation is not a luxury anymore. Nowadays, it's a necessity. If you’re looking for ways to improve your workflows, a free CRM with sales automation is the perfect starting point. And we'll tell you why. The post Why Is Free CRM Best for Automating Your Sales Process appeared first on... Read more »

Have you ever considered how much time your team spends on repetitive tasks? Or how manual data entry and disconnected tools might be slowing down your business processes? Often, these inefficiencies go unnoticed, yet they can hold your company back from achieving its full potential. The post Work Smarter, Not... Read more »

We know that contact management can be a real struggle. And we in eWay-CRM also know how to deal with its challenges. Let us share the tricks with you. The post 5 Challenges Growing Businesses Face in Contact Management appeared first on eWay-CRM.... Read more »

Outlook is among the top 3 email clients on a global scale. Does your company use it, too? Then, you’ll be glad for this chart of the best CRMs for Outlook in 2025. The post Best CRMs for Outlook in 2025 appeared first on eWay-CRM.... Read more »

The marketing world keeps spinning. It’s an area that always changes according to the new trends. And if you don’t know about them and don’t know how to work with them, you’re missing out. Opportunities and customers just don’t stop at your door. Don’t ignore the trends and see the... Read more »

Isn’t it just Outlook you use? But would like to have all your emails in eWay-CRM? Even those from Gmail or Hotmail? We know the way to easily achieve this. The post Do You Want to Save Emails to eWay-CRM From Non-Microsoft Inboxes Like Gmail or Hotmail? Here’s the Hack... Read more »

Are you searching for ways to automate your daily tasks? What if I tell you that one tool can solve this for you. CRM. Here's how it can help you in real life. The post 9 Manufacturing Tasks You’re Doing Manually and Can Automate appeared first on eWay-CRM.... Read more »

When running a business, keeping track of meetings, tasks, and customers all in one place makes your life much easier. When you’re happy, your customers and suppliers are as well. And CRM does exactly this for you. It will be your assistant, who won’t ever leave you unsure or uninformed.... Read more »